If you invest the time in our EASY 3 Step Mattress Buying Process, we’ll guarantee your comfort on your new mattress up to 180 days from the date of delivery
It may take up to 4-6 weeks for your body to adjust to your new sleep set. This is why Mattress Warehouse offers and 180-Day Comfort Guarantee on Posturepedic and other equivalent quality mattress sets and when the queen set price is $799.00 or King Price is $1099 and above. Because of the adjustment period to your new sleep set. This guarantee is limited to ONE exchange. Mattress Warehouse does not offer any type of refund on mattresses. Due to their personal nature, we do not offer any exchanges or refunds on pillows, mattress pads, or bedding.
- No refunds or exchanges on floor models, clearance merchandise, special orders, custom sizes, and adjustable bases.
- The exchange should be done with the original salesperson.
- The set will be valued at 85% of the price paid.
- The new model chosen must be of equal or greater price. The model chosen for the exchange will be sold at our tagged price in the store.
- The new exchange must be the same size as the original purchase. We do not do an exchange for size, (i.e. a queen to a king).
- The original mattress must be returned in a clean and sanitary condition. An exchange cannot be made if the mattress or box springs are stained or damaged in any way. All law labels must remain attached.
- A $75.00 redelivery fee will apply to all exchanges.
- A Mattress Protector is required.
